From the very beginning of its existence, the Center has attached particular importance not only to the service quality (assessed according to international standards) but also to the quality of the patient – personnel relationship. Certificates and accreditations awarded to the Center in the year 2005 and in previous years, such as the Quality Certificate ISO 9001:2000 awarded to the Damian Center by the Lloyd’s Register Quality Assurance in 2003; the European Medal awarded by the European Integration Committee and by the Business Centre Club for the Hospital and Outpatient services; and the Accreditation Certificate awarded by the Center for Quality Monitoring in Healthcare Systems in 2002, along with high position of the Center in healthcare institutions rankings, are the evidence of success achieved by the Damian Center in both fields.
The Damian Hospital participates in the program "Safe Patient", whose purpose is to improve the system eliminating any situations that may pose at risk patient’s health and life, irrespective of his/her medical condition. According to recommendations of the World Health Organization and of the European Health Committee this program is realized in many hospitals worldwide, among others in Australia, in the United States and in the Scandinavian countries.
The Warsaw Division of the Society for Quality Promotion in the DMC
In the year 2002, following an initiative of the employees of the Damian Medical Centre, the Warsaw Division of the Society for Quality Promotion (TPJ) was established. At the moment of registration the Division had 20 members and at present, after three years of its activity, it has 78 members; the employees of the Damian Medical Center make up half of this number. The others are representatives of hospitals and other healthcare institutions from Warsaw, Łódź, Toruń, Płock and smaller cities, such as Sochaczew or Radomsko.
The Warsaw Division of the TPJ is managed by:
• The President – Grażyna Czarnecka, MD, PhD
• The Vice President – Barbara Bachulska, PhD
• The Treasurer – Monika Borkowska, MSc
The I Conference "A safe hospital – a safe patient”, organised in April 2004 in cooperation with TPJ, CMJ, ESQH and Newsweek Polska expressed aspirations of the Division members to establish a discussion forum within the medical society.